There are two types of orders - sample orders and full production orders. Sample orders are for a quantity of 1-4 and full production orders are for a quantity of 5 or more. Sample orders have an estimated ready-to-ship time of 5-7 business days*, and full production orders of 15-20+ business days*. UPDATE: Due to COVID-19 related supply chain issues, a small amount of full production orders may exceed this.
Rush production is an option that is available for box orders only. If you select this option, your order production time will be expedited to an estimated 7 business days*. Rush production may be unavailable during peak seasons or due to high volume, please check Fantastapack.com or with our Support team for the most up-to-date status.
*All production times are estimates, subject to change, and start after artwork is approved.
Shipping times are based on the shipping method you select at checkout. If you choose UPS Ground, then your order does not have a guaranteed delivery window. The UPS Ground delivery window typically falls between 4-7 days. This time may be reduced depending on your location. Our production facility is located in Kent. WA, so the closer you are to us, the shorter your shipping time.
If you need your order by a specific date, we advise that you select a guaranteed delivery option, such as FedEx 2Day® or UPS Next Day Air®.
When your order is shipped from our facilities, you will receive a confirmation email with your tracking number. Please allow 2-3 days to see an update on the status of your shipment from the time you receive your tracking number. If your order contains several different products or a large quantity, you may receive more than one tracking number for each package.
Fantastapack cannot be held responsible for shipping delays due to carriers. Our plant is closed for all major US holidays (and Black Friday), and no shipping happens during weekends and holidays.